One CRM. Your entire customer journey.

Turn more leads into customers without juggling ten tools.

Capture leads, follow up automatically, book appointments, manage every deal, collect payments and keep customers engaged from one connected workspace.

Unlimited contactsUnlimited usersAll core features included
Live workspace
Sales overviewThis month
Open pipeline€84.2K+12.4%
Appointments126+18.1%
Won revenue€41.8K+9.7%

New lead · 12

Strategy call€4,500 · Today
Local services€2,800 · 4 min ago

Appointment · 8

Growth program€6,000 · 2:30 PM

Proposal · 5

Agency retainer€3,500/mo · Sent
CRM & pipelinesWebsites & funnelsCalendarsUnified inboxAutomationsPaymentsAI tools
Why businesses switch

Your tools work. Your system doesn’t.

A CRM in one tab, a calendar in another, conversations scattered across five channels and follow-up held together by manual tasks. The problem is not a missing feature. It is the gaps between the tools.

01

Leads go cold

Slow replies and inconsistent follow-up quietly turn paid opportunities into missed revenue.

02

Context gets lost

Your team switches between inboxes, spreadsheets and apps to understand one customer.

03

Reporting stays blurry

You see activity everywhere, but not the journey from source to appointment to sale.

THE SHIFT

Connect the journey

Scale Operator gives every lead, message, appointment and payment one shared history.

Built around how customers actually buy

One continuous system, from first click to repeat business.

Each stage updates the same contact record, so your team and your automations always work from the full picture.

01

Capture

Pages, forms, surveys, chat and inbound calls.

02

Nurture

Email, SMS, WhatsApp, social DMs and AI replies.

03

Book

Calendars, qualification and automated reminders.

04

Close

Pipelines, proposals, contracts and payments.

05

Deliver

Courses, communities and customer communication.

06

Grow

Reviews, referrals, reporting and reactivation.

Inside Scale Operator

See your business as one connected workspace.

Business overviewUpdated in real time
Pipeline value€128.4K
Booked calls184
Show rate76.8%
Won revenue€63.2K
Revenue by week
Recent activity
  • Payment received · €3,0002 minutes ago
  • Call booked · Strategy8 minutes ago
  • Deal moved to Proposal14 minutes ago
  • New lead · Instagram21 minutes ago
Sales pipelineDrag and drop every opportunity

New leads · 18

Consulting enquiry€5,000 · Website
Home services€1,900 · Facebook

Qualified · 11

Agency support€3,500/mo · Referral
Coaching program€6,000 · Instagram

Appointment · 8

Growth advisoryToday · 3:00 PM
Local expansionTomorrow · 10:30 AM

Proposal · 5

Operations project€12,000 · Sent
Unified conversationsEmail · SMS · WhatsApp · Instagram · Facebook
Alex MorganCan we move the call to...
Emma WilsonThanks for the proposal
Noah MartinInstagram message
Sofia TaylorAppointment confirmed
Alex Morgan

Hi, I just completed the form. Is Thursday still available?

Absolutely. I’ve sent you the available times. Choose the one that works best.

Booked for 2:30 PM. Thank you!

Perfect. Your confirmation and reminders are on the way.

Follow-up automationPublished · Active
New lead capturedForm submitted or inbound message
Reply immediatelyPersonalised SMS + email
Wait for engagement15 minutes
Appointment bookedConfirm and send reminders
No responseContinue multi-channel follow-up

Illustrative Scale Operator workspace. Available views and configuration depend on the features you activate.

Everything works together

A complete CRM, not another tool to connect.

↗

CRM, pipelines & reporting

Track every contact, opportunity, source, appointment and outcome in one reliable sales view.

✦

Automation

Trigger follow-up, assignments, reminders, onboarding and reactivation automatically.

◉

Unified inbox

Manage email, SMS, WhatsApp, Instagram, Facebook and web chat from one contact thread.

▣

Calendars

Book discovery calls, consultations and services with qualification and reminder flows.

◇

Funnels & websites

Build landing pages, application funnels, forms, surveys and complete sites.

€

Payments, proposals & invoicing

Send proposals, collect signatures, issue invoices and take one-off or recurring payments.

AI

Conversation & voice AI

Use AI to answer, qualify and help book leads across supported messaging and phone channels.

★

Reviews & reputation

Automate review requests, manage responses and display social proof.

Platform evidence

Built on infrastructure already used across service businesses.

Scale Operator is powered by HighLevel. These public HighLevel customer stories show how the underlying platform has supported different business models and markets.

HighLevel customer story · Coaches & operations~200

Active paying customers

Business Done Better reports a 25-person team and 95.5% year-over-year growth in trailing net volume across its offer stack.

Read the HighLevel case study ↗
HighLevel customer story · Local organisations1,000+

Churches served

ChurchCandy reports $5.6M in total revenue after combining CRM, ads and automation on HighLevel.

Read the HighLevel case study ↗
HighLevel customer story · Agency250+

Active clients

Active Solutions reports $120K+ MRR after standardising CRM automation and fulfilment on HighLevel.

Read the HighLevel case study ↗

These are HighLevel customer stories, not Scale Operator customer testimonials. BCB CORP did not produce or independently verify these outcomes. Results are individual, are not typical and are not guaranteed. Your results depend on your offer, market, execution and use of the platform.

CRM
Email platform
Calendar
SMS tool
Funnel builder
Form builder
Proposal software
Course platform
Scale Operator One connected system
Simplify your stack

Stop paying for gaps between your tools.

Consolidate your customer journey, reduce duplicate data and give your whole team one place to work. Keep specialist tools only where they genuinely add value.

Simple pricing

One platform. Two ways to pay.

Both plans unlock the same core platform. Choose monthly flexibility or save two months with annual billing.

Monthly
€297/ month

Billed monthly. Cancel before your next renewal.

Start monthly
  • All core platform features
  • Unlimited contacts and users
  • CRM, pipelines and reporting
  • Calendars, workflows and unified inbox
  • Funnels, payments, courses and communities
  • Mobile access

Prices exclude applicable taxes. VAT or other taxes are calculated at checkout where required. Phone numbers, SMS, calls, emails, WhatsApp and AI usage may be billed separately according to consumption.

Frequently asked questions

Before you move your business.

Need help deciding? Email [email protected].

Yes. The CRM and contact record sit at the centre. Calendars, conversations, automations, funnels, payments and reporting connect to that same record so you can manage the complete customer journey.

Scale Operator is designed for coaches, consultants, agencies, local businesses and service companies that generate leads, book appointments, manage opportunities or collect customer payments.

After payment confirmation and any required checks, your workspace is created or activated and your access details are sent electronically. If information or access is needed from you, we will contact you by email.

Yes. Add your sales, marketing, operations and customer service users, then configure access and permissions for the way your team works.

The subscription covers access to the included platform modules. Telecommunications and premium usage, such as phone numbers, SMS, calls, email delivery, WhatsApp and AI, may be charged separately based on consumption.

The monthly plan can be cancelled before the next renewal and remains active until the end of the paid period. The annual plan is a firm twelve-month subscription and can be stopped from renewing until the day before its renewal date.

Eligible consumers benefit from the withdrawal rights described in the Terms and applicable law, including a fourteen-day period where required. Professional subscriptions are non-refundable after activation, subject to mandatory law.

Ready when you are

Put your entire customer journey in one place.

Choose your plan and start building a CRM your team can actually operate.